Terms of service
Welcome to aLEaRiyani. These Terms of Service govern your access to and use of our website and the purchase of products from us. By visiting our website or placing an order, you agree to these terms.
Please read them carefully before making a purchase.
1. General Conditions
aLEaRiyani reserves the right to update, modify, or discontinue any part of our website or services when necessary.
We may update these Terms of Service from time to time. Any changes will be published on this page.
2. Products and Descriptions
We aim to provide accurate product descriptions, photographs, colours, sizes, and prices.
However:
• Actual colours may vary slightly due to screen settings and lighting.
• Measurements may have a small tolerance due to the nature of garment manufacturing.
• Product availability may change without prior notice.
Please refer to the size chart and product details before placing your order.
Nothing in this section limits your rights under applicable consumer protection laws.
3. Orders and Acceptance
After placing an order, you may receive an order confirmation by email or another available communication channel.
An order confirmation does not necessarily mean that the order has been accepted or dispatched.
We reserve the right to cancel or decline an order for legitimate reasons, including stock unavailability, pricing errors, suspected fraudulent activity, or payment issues.
If payment has already been received for an order that we cancel, we will arrange an appropriate refund.
4. Pricing and Payment
All prices will be displayed in Malaysian Ringgit (RM), unless otherwise stated.
Customers must complete payment using the payment methods available at checkout.
Orders may be processed after payment has been successfully confirmed.
We reserve the right to correct genuine pricing or listing errors. If an error affects your order, we will contact you to discuss the available options before proceeding.
5. Shipping and Delivery
We aim to process and dispatch orders within the estimated processing time stated on our website.
Delivery times are estimates and may vary depending on the courier, destination, public holidays, weather, and other circumstances beyond our reasonable control.
Customers are responsible for providing accurate delivery information when placing an order.
If a parcel is delayed, lost, or damaged in transit, please contact us so we can assist with the relevant investigation or resolution.
6. Return, Exchange, and Refund
All return, exchange, and refund requests are handled according to our Return & Refund Policy.
Customers should review that policy before purchasing.
Nothing in these Terms of Service removes any consumer rights available under applicable Malaysian law.
7. Promotions and Discounts
Promotional offers, discount codes, and special deals may be subject to additional conditions.
Unless expressly stated otherwise, promotions cannot be exchanged for cash and may not be combined with other offers.
We reserve the right to correct promotional errors and discontinue promotions in accordance with applicable law.
8. Intellectual Property
All original content on the aLEaRiyani website, including our brand name, logo, product descriptions, graphics, photographs, and website design, belongs to aLEaRiyani or its respective rights holders.
You may not reproduce, distribute, modify, or use our content for commercial purposes without prior permission from the relevant rights holder.
9. Customer Responsibilities
By using our website, you agree to:
• Provide accurate and complete order information.
• Use the website for lawful purposes.
• Avoid fraudulent transactions or misuse of promotional offers.
• Avoid activities that may disrupt the website or compromise its security.
10. Limitation of Liability
To the extent permitted by law, aLEaRiyani is not responsible for indirect losses arising from the use of our website or delays caused by circumstances beyond our reasonable control.
Nothing in these terms excludes or limits liability or consumer rights that cannot legally be excluded or limited under Malaysian law.
11. Privacy
We collect and use customer information to process orders, arrange deliveries, provide customer support, and operate our business.
Your personal information will be handled in accordance with our Privacy Policy and applicable Malaysian data protection laws.
12. Third-Party Services
Our website may use third-party services, including payment providers, courier companies, and Shopify.
These services may be subject to their own terms and privacy policies. We are not responsible for matters outside our reasonable control, but we will assist customers with issues relating to their orders where appropriate.
13. Governing Law
These Terms of Service are governed by the laws of Malaysia.
Any dispute will be handled in accordance with the applicable laws and procedures of Malaysia.
14. Contact Us
If you have any questions regarding these Terms of Service, please contact us through the customer service contact details provided on the aLEaRiyani website.
Thank you for shopping with aLEaRiyani.